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Meal Plan FAQs

The meal portion of the plan provides credits for prepaid meals at The Dining Hall. When using meals at the caf you can eat them in any combination of the all-you-care-to-eat breakfast, brunch, lunch or dinner. The only restriction on board meals is that you are allowed only one breakfast, one lunch and one dinner per day. The meal plan can be used only by the valid cardholder. If the student wishes to treat a friend, he/she must use dollars from their flex account. On the 21, 14 or 10 meals per week plan, the meals are reset each week on Monday morning for a new set of meals for the upcoming Monday through Sunday period. If you do not use all of your 21, 14 or 10 meals within the week they will not roll over to the next week. There are no refunds on the unused meals.

If you live in a residence hall, fill out the Meal Plan Selection Form to pick the resident meal plan option you want. All changes must be made by the last day to register for classes.

If you do not live in a residence hall and you would like to purchase a meal plan using financial aid, fill out the Financial Aid Meal Voucher. After you complete the form, the Office of Student Accounts will review your account to confirm that you have enough remaining financial to pay for the plan you have selected.

If you do not live in a residence hall and you will not be using financial aid to purchase your meal plan, you can purchase meal plans through our JSU Dining Store.

Meal plans are non-refundable unless you withdraw from the university and request a refund in writing to Sodexo. The refund will be issued only for the semester from which you withdraw. There will be no refunds for previous semesters; however, any unused flex dollars will remain available for the academic year.

Students can make changes to the plan through the last day to register for the semester as determined by the academic calendar. Once this decision is made you will be using this plan throughout the semester. Your next option to change will be the following semester.

Yes, you can pay for a meal plan with financial aid if you have enough left over after all other school fees have been charged and paid on your student account.

To use financial aid to pay for your meal plan if you live off campus, commute, or live in a campus apartment, please complete the Financial Aid Meal Voucher. Please review the requirements carefully before submitting this form. After you complete the form, the Office of Student Accounts will review your account to confirm that you have enough remaining financial to pay for the plan you have selected.

If you live in an on-campus residence hall, your MyJaxState account will automatically be billed per semester for your resident meal plan. You do not need to fill out the Financial Aid Meal Voucher because the charges will already be applied your account, and eligible financial aid will be applied toward those charges.

Students who live in Crow, Curtiss, Daugette, Dixon, Fitzpatrick, Logan, Meehan, North Village, Patterson, Salls, or Sparkman Hall are required to have a resident meal Plan. Your MyJaxState account will be billed per semester for your resident meal plan. For more information, visit For Residents.

Voluntary meal plans are available for purchase.

JaxCash is a university fee that is required for all freshmen, sophomore, junior, and senior students taking 6 or more credit hours of in-person or hybrid classes and who do not have a meal plan, regardless of on-campus or commuter status. If you purchase an qualifying voluntary meal plan, you can request that JaxCash be removed from your account. For more information, visit For Commuters.

Students who have extraordinary circumstances (specific medial needs, religious reasons, etc.) may apply for exemption from JaxCash through Auxiliary and Business Services. Exemption is not guaranteed and is determined on a case-by-case-basis. Please note that commuter status does not fall under extraordinary circumstances. All exemption requests will require documentation to be considered. For more information, visit Auxiliary and Business Services.

Meal Plans and Flex Dollars are conveniently loaded on your JCard (JSU student ID), so there is no need to carry additional cards or cash.

As a first-time student, you will be issued a JSU student ID card during your orientation visit. If you are not attending an orientation, you can acquire your card from the ID Office located on the fourth floor of the Theron Montgomery Building (TMB) after you have registered for classes. If you are a returning student, you will use the same ID year after year throughout your JSU attendance.

You should report your card as "lost" immediately to the ID office. You can contact them at 256-782-5270 or idoffice@jsu.edu. The lost card will be invalidated.

JaxCash is a fee issued by the university that can be used at Sodexo dining locations. It is not reloadable because it is a fee.

Flex Dollars are voluntarily purchased and can be used at Sodexo dining locations. Flex dollars are reloadable. You can purchase additional Flex Dollars online or through your MyJaxState portal.

There are two ways you can check your Flex Dollars balance:

Flex Dollars running low? No problem! Purchase additional Flex Dollars here.